XCLUTEL is an AVAYA SME Expert Authorized Partner that is certified to provide AVAYA System Support and Maintenance for AVAYA's Small and Midsized Enterprise business market. XCLUTEL also provides support for other hardware and software systems as well. Call for details.
XCLUTEL can provide you with ad-hoc support, individual component maintenance plans, or a complete customized package to ensure fixed costs, worry free telecommunications and computing.
XCLUTEL currently offers two maintenance programs:
XCLU-Care Basic Maintenance:
Complete equipment warranty for the length of the contract
Advanced replacement of faulty equipment
Labor Included for repair or replacement of covered equipment
Reduced labor rate for billable work on-site or off-site
XCLU-Care Premium Maintenance:
Complete equipment warranty for the length of the contract
Advanced replacement of faulty equipment
Labor included for repair or replacement of covered equipment
Access to the XCLU-Care Customer Web Portal and our library of training videos
Data Protection
Voice uptime monitoring
Live phone support
Remote Moves, Additions and Changes (MAC) included for no additional charge
Tips and strategies for managing your communications solutions
Integrated Invoice with you phone & internet service
Reduced labor rate for on-site Moves, Additions and Changes (MAC)
* The title of your maintenance contract will indicate whether you subscribed to our Premium or Basic Maintenance Program.m
For your network services, XCLUTEL is your single point of contact for maintaining your data and voice connectivity to the world. We provide connectivity monitoring on data services, and router management. When you combine XCLUTEL network services with XCLUTEL maintained equipment. For more information on XCLUTEL's Managed Services offering Click Here
XCLUTEL Supports the following PBX / VoIP Systems: